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Our assessment services
Why an assessment?
If a health condition or disability means you can’t hold a pen, you can still write using a computer. You don’t even need to be able to type or use the mouse. And for many people who find getting out and about difficult, online shopping and the internet is a fantastic way to stay in touch and self-reliant, rather than increasingly depend on others for help.
AbilityNet’s specialist expertise is in finding the most suitable specialist software and hardware for people who have problems using a ‘standard’ computer, as well as making sure they are using the technology in the most comfortable way. We do this by providing an ICT assessment – and no matter how variable the condition, or how serious or complex the disability – we will nearly always be able to find a solution.
The individual assessment process
An AbilityNet assessment includes of a number of stages designed to find the best possible solution for the individual and the environment. The level of preparation needed will vary with the level of disability:
- Gathering information before the assessment
- drawing together the support team (this might include centre staff, a tutor, a carer etc.)
- discussing and evaluating options with the support staff and the user
- observing the user at the workstation
- trying out a variety of possible hardware and software solutions, using a range of equipment that the AbilityNet consultant brings.
- agreeing solutions (including target setting, strategies and support required for successful implementation)
Expert support with remote technology
We are now able to use the internet to offer expert assistance to people teaching and supporting disabled people in a wide variety of settings, without the need for a personal visit. It’s an extremely flexible approach with also provides excellent learning opportunities for teachers and specialist staff who work with the client during the process.
This service is also available to Further and Higher Education where appropriate.
How a remote assessment works:
- the client’s computer must have a broadband connection and the client needs to be supported by an adult with a phone link to AbilityNet
- permission to use online streaming allows us to make adjustments to the client’s computer settings
- a web camera, which can be adjusted to focus on hands, seating position etc., shows the workstation, and we can observe any difficulties there are with mouse, keyboard or other controls
- practical solutions and observation, together with a phone link to the supporting adult, ensures we can give appropriate advice on possible adaptive and assistive solutions
- equipment or software may be available on loan so that it’s suitability can be tried out before it’s bought, minimising the risk of an unsuitable purchase
- further support is available from the AbilityNet consultant if required
Remote Assessment and Expert Support is charged at an hourly rate, and will vary depending on the number of sessions organised. Many people prefer two or three short sessions to absorb changes in their technology in their own time. Without travel time and costs, this doesn’t increase the overall cost. Further details are available from our Advice and Information Service.
What to do next?
If you are feel that you require an assessment or you would just like to find out more about it, then please contact our Advice and Information Team on 0800 269 545 or email enquiries@abilitynet.org.uk.