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Service Level Agreements for higher or further education
Our Service Level Agreement is designed to be flexible enough to support and develop skills in new members of staff or keep an established member of staff up to date with the latest developments.
In our experience existing members of staff appreciate access to our loan bank, some professional development with occasional advice while newer members of staff working across several departments often wish a more varied range of inputs including training and assessment services.
Download a leaflet about the FE HE SLA options and prices
Services you may wish to subscribe to include:
- an extensive loan bank of equipment to support assessment or learning
- access to e-mail and telephone support from specialists in the education sector
- access to training courses, networking events and other professional development opportunities
- regular technology update events
- access to resources such as specialist factsheets, skillsheets and web based materials
- a number of consultancy days that can be used is a variety of ways including:
- conduct or support student or staff assessments remotely or face to face
- individual training to students or staff
- clinic days for students and / or staff
- bespoke courses
- an accessibility review of ICT provision and the skills needed to support it
- support visits and joint assessment opportunities to support staff development
- on site or remote accessibility trouble shooting
Further details are available from our Advice and Information Service.